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Terms & Conditions

Please review the following Terms and Conditions ("Agreement") that govern your use of and purchase of products on the Elore website (formerly Martinni), herein referred to as "Elore," "we," "us," or "our." This Agreement applies to your access to and use of our website and related services (the "Site").

By accessing or using the Site, regardless of the means of access, you agree to be bound by this Agreement, our Privacy Policy, and any other policies referenced on the Site (including our Shipping & Returns Policy). Your use of the Site is subject to all applicable laws and is undertaken at your own risk.

We reserve the right to modify, update, or replace these Terms & Conditions at any time. Any changes will be effective as of the posted date. Your continued use of the Site following any changes constitutes acceptance of those changes. These Terms & Conditions constitute the entire agreement between you and Elore unless and until terminated by Elore.

Site Content

Unless otherwise stated, all content on this Site — including but not limited to text, graphics, logos, images, videos, product descriptions, page layouts, designs, trademarks, service marks, software and digital downloads — is the property of Elore or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, transmit, store or otherwise use any Site content without our prior written consent, except as expressly permitted by law.

Product Availability & Pricing

All prices, product descriptions, and availability are subject to change without notice and are not guaranteed. We reserve the right to correct any errors, inaccuracies or omissions at any time, including after an order has been placed.

If a product becomes unavailable after you place an order, or if there is an issue with pricing or availability, we may cancel or modify the order and will notify you using the contact information provided.

Returns, where applicable are subject to our Shipping & Returns Policy.

Product Images & Color Accuracy

We make every effort to display product images and colors as accurately as possible. However, we cannot guarantee that your device's display settings will accurately reflect the actual product colors. Elore is not responsible for variations caused by screen or browser differences.

Reviews, Feedback & User Content

Submitting reviews, feedback, or participating in surveys on the Site is voluntary. By submitting any content, you grant Elore a worldwide, royalty-free, perpetual right to use, reproduce, modify, publish, translate, distribute and display such content for any lawful purpose.

You agree that all submitted content must:

  • Be truthful, relevant and based on genuine experience
  • Not be unlawful, defamatory, abusive, obscene or offensive
  • Not infringe on the intellectual property or privacy rights of others
  • Not contain viruses, malicious code or harmful programs
  • Not include advertising, promotional material or spam
  • Not include HTML tags or hidden content

We reserve the right to edit, remove, or decline to publish any user content at our sole discretion.

Prohibited Conduct

You agree not to:

  • Tamper with or interfere with the operation or security of the Site
  • Misrepresent your identity or submit false information
  • Attempt to gain unauthorized access to systems or data
  • Engage in fraudulent, abusive or unlawful activity

Order Verification & Acceptance

We reserve the right to verify and validate any order, including payment details and shipping information. We may refuse or cancel any order at our discretion and will attempt to notify you if this occurs.

Denial of Access

If you fail to comply with these Terms & Conditions, we may suspend or terminate your access to the Site without notice. All disclaimers, limitations of liability, and indemnification obligations shall survive termination.

Disclaimer of Warranties & Limitation of Liability

The Site, its content, and all products and services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, or title.

Elore does not warrant that the Site will be uninterrupted, error-free, or free of harmful components. Your use of the Site is at your own risk.

To the fullest extent permitted by law, Elore and its affiliates shall not be liable for any indirect, incidental, consequential, punitive or special damages arising from your use of or inability to use the Site or products.

Indemnification

You agree to indemnify, defend and hold harmless Elore, its directors, officers, employees, affiliates, vendors and service providers from any claims, damages, losses, liabilities or expenses arising from your violation of these Terms & Conditions or misuse of the Site.

No Professional or Medical Advice

Content and products available on this Site are provided for informational and cosmetic purposes only and are not intended as medical advice or a substitute for professional judgment. You should consult a qualified healthcare professional before using any cosmetic or skincare product if you have concerns, sensitivities, or medical conditions.

Third-Party Links

The Site may contain links to third-party websites for convenience. Elore does not control or endorse these websites and is not responsible for their content or practices. Accessing third-party sites is at your own risk.

Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the applicable jurisdiction, without regard to conflict-of-law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the relevant courts.